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      De-Risk Your IT Strategy with INAP’s High-Performance Guarantee

      Businesses today face extraordinary risk and change while balancing the complexity of enterprise IT and digital innovation. With so much turmoil in the market today, customers need a partner who stands by its service capabilities and helps customers find the right infrastructure solutions for both immediate and future needs.

      High-Performance Guarantee Program

      INAP’s High-Performance Guarantee program helps de-risk IT strategy by allowing customers to switch solutions and move spend as circumstances change. In addition, we are so confident in our ability to deliver services at the highest levels of performance that we’ll allow new customers to terminate their contracts without early termination fees if we can’t meet their expectations.

      INAP’s High-Performance Guarantee is the industry’s first three-layered program developed to ensure agile and flexible IT infrastructure in the face of new market trends, unforeseen events and evolving customer expectations.

      INAP’s High-Performance Guarantee brings together spend portability, expert advisement and an effectiveness guarantee to minimize risk and drive innovation.

      Spend Portability

      INAP customers can switch geographic locations and infrastructure solutions – dollar for dollar – at any time to adapt to changing needs.

      Expert Advisement

      INAP customers can vet their infrastructure strategy with an ecosystem of experts that includes thought leaders from strategic vendors and industry analysts as well as the experienced INAP team.

      High-Performance Guarantee

      INAP customers who sign a contract with an initial term of three years or longer will have the ability to reduce or terminate their services at any time without early termination fees if INAP fails to meet the agreed performance expectations.

      Organizations cannot afford to get locked into inflexible IT infrastructure that is not capable of scaling and adapting to market trends, unforeseen events or evolving customer expectations. INAP’s High-Performance Guarantee is another step in our mission to enable customers to drive world-changing innovation by leveraging trusted hybrid infrastructure solutions, expert advisors and superior support.

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      Kevin Goodman
      • SVP Business Operations, Marketing and Strategy


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      3 Reasons You Need INAP’s Next-Generation Dedicated Private Cloud in Your Hybrid Infrastructure Mix

      The best hybrid infrastructure strategies allow companies to carefully chart their cloud journeys based on the needs of their applications and workloads. There’s a lot of space in between a hyperscale platform and an on-premise data center, including solutions that embrace the agility and performance of public clouds while providing granular environmental control and access to leading managed security for your infrastructure mix.

      Dedicated Private Clouds (DPCs) are an ideal alternative to hyperscale public cloud platforms, especially for enterprises seeking to satisfy stringent industry compliance requirements, consolidate data centers, host legacy applications or stand-up disaster recovery environments.

      This week, INAP is thrilled to introduce the latest release of our Dedicated Private Cloud solution. This next-generation DPC solution is a VMware-based platform carefully rightsized for a range of applications, and for the first time, is backed by the transparency and simplicity of INAP Intelligent Monitoring, our premium managed cloud monitoring service. Intelligent Monitoring has been expanded to provide transparent visibility into infrastructure and application performance to private cloud customers, all within INblue, INAP’s easy-to-use infrastructure management platform.

      Let’s explore the reasons why you need INAP’s fully managed DPC solution in your hybrid infrastructure mix.

      Change the Game with Intelligent Monitoring

      INAP Intelligent Monitoring for DPC, powered by VMware vRealize® Operations Manager, provides real-time visibility into the health of your infrastructure and applications through a set of intuitive dashboards. We created Intelligent Monitoring for a number of reasons, including to help streamline the actions that follow alerts and to provide transparency into the management of your infrastructure.

      Jim Aluotto, Senior Director for VMware’s Cloud Provider Business, Americas Region, highlighted the value-add the VMware vRealize Operations Manager’s integration into our managed private cloud platform. “The technology empowers customers who want to spend less time monitoring and maintaining their cloud infrastructure, but still require granular visibility of both the environment and the critical work their solution provider manages for them.”

      Originally released in 2019 for INAP’s Bare Metal platform, Intelligent Monitoring combines expert technical support with unequaled visibility and control. Intelligent Monitoring for our next-generation DPC solution provides detailed dashboards that track the overall health of your environment, including utilization metrics for hosts, virtual machines and datastores. When monitoring thresholds trigger, you will be notified along with our certified INAP cloud technicians, who will proactively resolve many issues. You can track the progress and follow workflows every step of the way via INAP’s INblue infrastructure management platform.

      Demo INAP Intelligent Monitoring Today


      Get the Flexibility to Achieve New Levels of Performance

      DPCs are easy transitions from on-premise environments given the amount of configuration flexibility they offer. The INAP team will ensure that the solution is rightsized for your applications, beginning with a complimentary assessment of your current environment. The team can then validate infrastructure suitability for your applications.

      This flexibility, paired with the transparency of Intelligent Monitoring, will reduce your time spent maintaining infrastructure without you having to choose between control, compliance or performance. Predict and prevent issues, monitor and troubleshoot application performance faster, automate capacity planning and increase your forecast accuracy with our next-generation DPC.

      Fuel Your Business Growth, We’ve Got Your Infrastructure Covered

      Focus on business needs and reduce your time spent managing infrastructure with INAP managed cloud services. From onboarding and deployment to ongoing maintenance and optimization, with a fully managed DPC, our certified VMware cloud experts are an extension of your team. We manage network connectivity, storage and the underlying infrastructure so you can focus on the VM and application layer.

      INAP’s DPCs are single-tenant environments with private network segmentation, DDoS protection and mitigation, isolated security zones and account security. Managed VMware NSX® Edge™ firewalls enable high-availability network security and premium performance. Additionally, as a DPC customer, you can increase your security posture with INAP Shield Managed Security services, powered by Alert Logic managed detection and response (MDR).

      Our next generation DPC was also designed with compliance in mind. It is the ideal solution to support any PCI-DSS and HIPAA requirements you may have for your infrastructure solutions.

      Explore INAP Dedicated Private Cloud.


      Wendy Williams
      • Product Manager, Private Cloud and Security Services


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      Open for Business: INAP’s London Data Center

      Back in August of 2018, INAP announced a multiyear alliance with Colt Data Centre Services, which included the build-out of a standalone, self-contained Tier 3-equivalent data center space in Colt’s North London facility. This London data center offers our extensive portfolio of high-density colocation, cloud and network services in this space, including Performance IP®, our patented automated route optimization engine.

      This state-of-the-art facility features the robust capabilities you’d expect of a premium, Tier 3-design data center, including:

      • 1 MW total power, 33 MVA power capacity and up to 12 kW of power per rack
      • 350 tons of cooling capacity
      • Carrier-neutral with a wide variety of options (Colt, CenturyLink, BT, Verizon, Zayo, SSE, Virgin Media, AT&T, Vodafone)
      • Key card access, 24/7/365 onsite personnel and video surveillance with 30-day video retention
      • PCI DSS, SOC 2 Type II and ISO 9001, 14001 and 27001 certifications

      Interested in learning more? Download the London data center spec sheet [PDF].

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      This post was originally published Dec. 13, 2018



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