To prevent additional charges from accruing and stop further billing, you can remove any paid services from your account or cancel your account entirely.
Linode services are provided without a contract or commitment. This means that you can remove them from your account at any time. Here are instructions for removing a Compute Instance:
Log in to the
Cloud Manager and select Linodes from the sidebar menu.
Locate the Compute Instance you wish to delete.
Expand the corresponding more options ellipsis menu and click Delete.
Select Delete Linode in the confirmation box that appears.
If you wish to delete other services, follow the links below:
Removing a service from your account makes its data irretrievable. In the case of a Compute Instance, any corresponding Backup service is also deleted and you will no longer be able to restore from those backup snapshots.
If you would like to preserve your data before removing a service from your account, you need to create an external backup. You may use the suggestions in our
Backing Up Your Data guide for some examples of how to do this.
When removing a Compute Instance from your account that has been active for at least 24 hours, a
Recovery Image is automatically created. To learn how to deploy this image, see
Deploy an Image to a New Compute Instance.
There is a very small chance that Linode Support can restore your data outside of these circumstances. The sooner you reach out to Linode Support, the more likely this can occur. Please open
a Support ticket to explore this possibility.
If you no longer wish to use any Linode services, you can also cancel your account. When an account is cancelled, you may receive one final bill. This bill includes all charges that have already accrued during the billing period. See
Cancel Your Account to learn more.
All of your billing history, including previous invoices and payments, is accessible within the
Cloud Manager on the Billing & Payment History section within the Billing Info page (see
Accessing Billing Information). By default, all transactions (both invoices and payments) from the last 6 months are displayed. To customize this, use the dropdown menus on the top right of this section.
To view an itemized invoice, find the invoice row on the list and click the corresponding invoice number. This opens up a new page that displays each service that was active during the billing period, along with the additional details listed below:
Description: The type of service and the unique label you’ve given it.
From: The date the service started billing during this billing cycle. This could either be the date and time this billing cycle started or the date and time the service was added to the account.
To: The date the service ended billing during this billing cycle. This could either be the date and time this billing cycle ended or the date and time the service was removed from the account.
Quantity: The number of hours the service is being billed.
Unit Price: The hourly rate for this service.
Amount: The cost for this service excluding taxes.
Taxes: The taxes that are charged for this service.
Total: The cost for this service including taxes.
Downloading Invoices (PDF and CSV)
An invoice or payment can be downloaded as either a PDF or a CSV file. To do this, open the invoice within the Cloud Manager and select either the Download CSV or Download PDF button.
Linode uses the contact information on file in your account to notify and bill you. Keep this information current to prevent service interruptions. It’s especially important to keep your email address current.
The Billing Info and User & Grants pages have email address fields. The email addresses saved on these pages receive different notifications, as described in the following sections. If you are the only user, you should enter your email address on both pages. If there are multiple users, verify that the primary account holder’s email address is current on the Billing Info page.
Update Billing Contact Information
Modify User Account Email
Use the Users & Grants page to modify the email address associated with a user account. The email addresses listed on this page receive IP whitelist warnings, password reset messages, and support tickets for services that their associated users have permission to access. Users with limited account access can also receive invoices and receipts if granted access to that information.
Only full account access users can receive threshold notification emails.
Here’s how to change a user’s email from the Users & Grants page:
Click the Account link in the sidebar.
Click the Users & Grants tab.
Click the User Profile link for the desired user.
Enter the updated email address in the Email field.
The user’s email address is now updated.
If you do not have full account access, you can view your user profile settings and update your email address by clicking on your username at the top of the Cloud Manager screen and selecting Display.