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      November 2022

      Make a Payment


      Pay Your Bill

      When an invoice is generated, the default payment method on the account is automatically charged within a few hours. See
      View and Change the Default Payment Meth for instructions on changing the default payment method.

      If you wish to pay in advance, follow the instructions within the
      Make a One-Time Payment section below.

      Make a One-Time Payment

      You can manually add funds to your account at any time. Manual payments can be used to pay an outstanding balance or prepay for future services.

      1. Navigate to the Billing Info page in the
        Cloud Manager (see
        Accessing Billing Information).

      2. Click the Make a Payment button on the top right of the page, which opens the Make a Payment panel.

      3. Enter the amount of money you would like to add to your account in the Payment Amount field. For your reference, the current balance on the account is displayed above this field.

      4. To pay with a saved payment method: Select the saved payment method you wish to use in the Payment methods section and click the Pay now button.

        To pay with PayPal: Click the PayPal button towards the bottom of the panel. This will open up PayPal’s own payment form, where you can log in to your PayPal account and select your payment method. Once finished, you will be returned to the Cloud Manager.

        To pay with an new Google Pay account or method: Click the Google Pay button towards the bottom of the panel. This will open up Google’s own payment form where you can log in to your Google account and select your payment method. Once finished, you will be returned to the Cloud Manager.

      The payment may take a few minutes to be applied to your account.

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      Manage Payment Methods


      Payment Methods

      • Credit card: Pay using all popular credit (and debit) cards, including those issued by Visa, MasterCard, Discover, American Express, and UnionPay.

      • Google Pay: Pay using a credit card, debit card, or PayPal through your Google Pay account. Paying with your Google Pay balance or any associated bank accounts are not supported at this time.

        Note

        To add a PayPal account to your Google Pay account, you currently must do so through the
        Google Play Store. PayPal cannot currently be added through the Google Pay website or mobile apps. When adding PayPal through Google Pay, it appears as a Discover Card within the Cloud Manager and the Linode API.
      • PayPal: Pay using your PayPal balance, a credit (or debit) card, or bank account through your PayPal account.

      • Check, ACH, or wire transfer: Please
        contact Support if you wish to pay through one of these methods.

      See
      Adding a New Payment Method for instructions on adding a new payment method to your account.

      Add a New Payment Method

      New payment methods can be added to an account through the Cloud Manager. Up to 6 payment methods can be active on an account at any given time, including multiple credit cards, Google Pay methods, and PayPal methods.

      1. Navigate to the Billing Info page in the
        Cloud Manager (see
        Accessing Billing Information).

      2. If adding a credit card directly (not through Google Pay or PayPal), it must match the account’s billing contact information and address. Review the Billing Contact section and edit it as necessary (see
        Update Billing Contact Information).

      3. In the Payment Method section, click the Add Payment Method link. This opens the Add Payment Method panel.

      4. Complete the form according to the payment method you wish to add.

        To pay with a credit card: Enter the credit card number, expiration date, and the security code (CVV) of the new card. Then click Add Credit Card.

        Form to add a credit card

        Note

        A $1.00 authorization hold may be placed on your credit card by your banking institution when our payment processor tests the validity of the card. This is normal behavior and does not result in a charge on your card.

        To pay with Google Pay: Click the Google Pay icon/button to open Google’s own Google Pay form. Log in to your Google account and select the payment method you wish to use. Press continue (or otherwise complete the form) to be taken back to the Cloud Manager.

        Button to add Google Pay

        To pay with PayPal: Click the PayPal icon/button to open PayPal’s own form. Log in to your PayPal account and select the credit card or bank account you wish to use. Optionally check or uncheck the Use balance first option to use any PayPal balance before the selected credit card or bank account. Press Save and Continue (or otherwise complete the form) to be taken back to the Cloud Manager.

        Button to add PayPal

      5. After the payment method is added, it will be assigned as the default payment method and will be used for future recurring payments. This can be changed by following the instructions within the
        Viewing and Changing the Default Payment Method section.

      Note

      This process does not immediately charge any past due balance on the account to the new card. If you have an outstanding balance, you need to make a manual payment to bring your account up to date. See the
      Making a One-Time Payment section for more information.

      Remove a Payment Method

      To delete a payment method from your account, follow the instructions below.

      1. Navigate to the Billing Info page in the
        Cloud Manager (see
        Accessing Billing Information).
      2. Under the Payment Methods section, locate the payment method you wish to remove.
      3. Click the corresponding ellipsis menu and select Delete from the dropdown menu. If the payment method is the default payment method on the account, the Delete button will be disabled and you will first need to change the default method.

      View and Change the Default Payment Method

      When an invoice is generated, the amount of that invoice (as well as any past due balance) will be charged to the default payment method on the account. The default payment method can be viewed and changed by following the instructions below.

      1. Navigate to the Billing Info page in the
        Cloud Manager (see
        Accessing Billing Information).
      2. Under the Payment Methods section, the payment method currently used by default has a label of default (located to the right of the last 4 digits and expiration date).
      3. To change the default payment method, click the ellipsis menu next to the payment method you wish to use and select Make Default from the dropdown menu.

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      Referral Program


      When you refer a new user to Linode through our referral program, both you and the new user can receive a promotional credit. Here are the program details:

      • A new user receives a $100 60-day credit when they sign up through a referral link. Before the credit is applied, they must add a valid payment method to their account.

      • The referrer receives a $25 non-expiring credit once the new user has been active for 90-days and spends $25 or more on services (after their promotional credit has been used or has expired).

      To learn more about this program, visit the
      Referral Program page on our website.

      To activate the referral program and obtain a referral link, you must spend at least $25 with Linode, not including any promotional credits added to your account. Once activated, your referral link (including your unique referral code) can be viewed within the Cloud Manager.

      1. Log in to the
        Linode Cloud Manager.
      2. Select the My Profile link by clicking on your username at the top of the page.
      3. Select the Referrals tab.
      4. The referral code and URL are listed within this section.

      You can provide the referral link to friends and colleagues as well as post it to your website and social media.

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